Customer-owned policy
Intelligence is not a source of authority.
AI can help analyse a change and prepare a response. The customer’s authorised teams establish the acceptable positions, required evidence and decisions for their vendor workflow. Those requirements remain customer-owned.
- Product choice
- Keep suggestions, historical precedent and approved policy distinct.
- In practice
- A previous concession can inform a review. It does not silently become a new fallback.
- Human responsibility
- Legal, Privacy, Security and Third-Party Risk decide within current rights, approval steps and applicable delegation limits. Workspace administration alone is not their substantive approval.